1. Who we are
Innovate Sphere SA (Pty) Ltd is responsible for personal information collected through this website. Our company registration number is 2026/624105/07. Privacy enquiries may be sent to info@innovatespheresa.co.za.
2. Personal information we collect
When you use the enquiry form, we collect the information you choose to provide, including your name, surname, email address and message. Our hosting environment may also record limited technical and security information such as IP address, browser information, timestamps and server logs. A temporary session identifier may be used when processing the contact form.
3. Why we use information
We use submitted information to respond to enquiries, communicate about potential services, protect the website from misuse, maintain appropriate records and comply with applicable legal obligations.
4. Microsoft 365 email processing
Website enquiries are configured to be sent through Microsoft 365 to an Innovate Sphere mailbox. This means information submitted through the form may be processed through Microsoft’s infrastructure in accordance with the relevant service and organisational configuration.
5. Google Maps
The Contact page offers an optional Google Maps display. The map is not loaded until you choose to display it. If loaded, information may be sent to Google under its own privacy terms.
6. Retention and security
We keep enquiry information only for as long as reasonably required for the business purpose, legal requirements and legitimate record-keeping needs. We use reasonable technical and organisational measures to protect information, but no internet transmission can be guaranteed completely secure.
7. Your rights
Subject to applicable law, you may request access to or correction of personal information held about you, and may raise questions about its use. Requests should be sent to info@innovatespheresa.co.za.
8. Contact
Privacy-related queries can be sent to info@innovatespheresa.co.za.